Returns and Refunds Policies Terms

Returns and Refunds Policies Terms


Welcome to the website and all its divisions, subsidiaries, affiliates and websites, which offers access to the website and sell products under the terms and conditions established therein. Please  carefully read these terms and conditions before using this website because once you enter our site you confirm your understanding of them, if you do not accept these terms and conditions, you will not be able to use this site.

Through its website offer goods, offering its users the possibility of purchase the merchandise shown in the catalog, provided that it is available in their physical inventories, due to the content and purpose of the website, people who want to benefit from their services must register, which is done by filling out the registration form in accordance with the steps that are indicated on the same webpage.  The registration process indicates acceptance of the terms and conditions of use as well as full knowledge and acceptance of the returns and refunds policies.

Once the registration form is completed, the user of the website will receive an access password, the account holder will  be  responsible for protecting the password provided, as well as other secure account information, the account holder is fully responsible for all activities that occur under your password or account, on the other hand, you must notify us of any unauthorized use of your password or account, since we will in no way  be liable, directly or indirectly, for any loss or damage of any kind incurred as a result of the lack of compliance with this condition.

Sundar Exporta S.C. de R.L. de C.V., (SUNDAR EXPORTA) reserves the right to change, modify, add or remove parts of these terms and conditions of use at any time, changes will be effective when posted on the site, so you should periodically check the updates of these terms and conditions of use, since you will have to accept the changes made in order to continue accessing the site and continue buying products.


To be able to use the site you must be 18 years of age or older, if you are accessing under the supervision and consent of whoever holds the legal exercise of parental authority, guardianship or custody or legal guardian if it is the case. Each user can only be a holder of 1 (one) account on the site not being able to access more than 1 (one) account on the website with different email addresses or falsifying, modifying and / or altering their personal data in any way possible. If a fraudulent and / or malicious use and / or contrary to these terms and conditions and / or contrary to good faith will be verified or suspected, SUNDAR EXPORTA shall have the unappealable right to terminate the relationship, cancel the accounts and even collaborate judicially to prosecute offenders.

By accepting these terms and conditions we grant a non-transferable and revocable user account to use our site, under the terms and conditions and policy of changes and returns described and accepted, for the purpose of purchasing items offered on our site . The terms and conditions will be applicable each time you purchase merchandice available in the website and during it use of it.

Any breach of these terms and conditions will result in the immediate revocation of the registration and the access password granted in this section, without previous notice. SUNDAR EXPORTA may claim the payment of damages that may arise as a result of the violation of any provision contained in these terms and conditions and exchange and refunds policies.


The user have the obligation to pay as consideration for the purchase of the Goods, the total amount previously indicated, added with the corresponding taxes and shipping costs indicated at the time of purchase.

The user acknowledges and accepts that payment will be made through the payment method chosen by him, within the options that the webpage makes available to it, without refound under any circumstance.

In the case of having required the issuance of a digital tax receipt online (CFDI bill), it will be sent to the registered email address within a period of 10 (ten) business days after purchase.


The user acknowledges and accepts that the items purchased will be sent by a via, previously designated courier by SUNDAR EXPORTA and accepted by the user upon acceptance of the corresponding charge.

The items purchased will be delivered within the estimated deadline detailed on the website or in any other electronic communication, however SUNDAR EXPORTA will not be responsible for delays not attributable to it.

SUNDAR EXPORTA will not process the shipment of the purchased items until confirming that the user has made the payment, in all of them.


SUNDAR EXPORTA will guarantee the quality of the items purchased by the user, through the replacement, as necessary, always taking into account the following conditions:

The guarantee will only be valid if the user informs the seller SUNDAR EXPORTS, immediately upon receipt of the items that have been sent, regarding any defect, fault, error or manufacturing defects, sending an email, with photographs showing the damage, to the address

The seller SUNDAR EXPORTS, will review the alleged damage, failure, error or defect, and resolve as appropriate the claim will carry out the replacement by sending the corrected item to the user at no cost to the latter.

The guarantee for lack of articles will only be effective if the user shows that he received them in closed boxes and without any alteration or violation; otherwise, that is, by receiving items in open or altered boxes, immediately invalidates any type of claim or guarantee by SUNDAR EXPORTA.

Any defective item or product that is different from the original order can be subject to guarantee and as a consequence of replacement provided that the request is made within the first three days of receiving the item.

The client recognizes and accepts that the perception of the colors of the fabrics observed on the website may vary with the articles received, as well as by the variations of the batches of the inputs with which the products are made, by which, will not give rise to claim the guarantee referred to in this article and/or to try any type of claim, complaint, suit or action against SUNDAR EXPORTA.


Purchases made at webpage, are NOT eligible for changes or refunds in our stores and will only apply to the warranty mentioned above.


The user acknowledges that SUNDAR EXPORTA is the only and exclusive owner of the SUNDAR® and M.I brands. SUNDAR® (Design), and that prohibits the use or reproduction under any medium of the aforementioned trademarks by the user for promotion or advertising or as if they were their own. Likewise, the user acknowledges and accepts that it is forbidden to use or reproduce, in any way, the photographs and images of both the articles and the SUNDAR® and M.I. SUNDAR® (Design) that appear in electronic media such as the company's website. The same prohibition shall apply to any image or photograph obtained from any publicity event organized, carried out or in which SUNDAR EXPORTA participates.


The user is able to make inquiries or request clarifications to SUNDAR EXPORTA through the website of the company's website or email, however, any response that is issued will not have the binding nature to SUNDAR EXPORTA, because the terms and conditions that govern in any negotiation will be those contained herein.


Regardless of the actions that SUNDAR EXPORTA may file for infringement of copyright and industrial property, as well as the sanctions that may be applicable against the user, the latter acknowledges and accepts that the violation of any provision contained in these terms and conditions and policy of changes and refunds will give rise to the payment of damages or conventional penalties in accordance with this clause.

SUNDAR EXPORTA may claim the user for the payment of damages that may arise as a result of the violation of any provision contained in these terms and conditions and exchange and refund policy.


In case of disagreement in the interpretation, compliance and execution of these terms and conditions and and policies of changes and refunds, users as well as SUNDAR EXPORTA submit to the Courts located in Mexico City, expressly waiving any other jurisdiction that may correspond by reason of your present or future address, or for any other reason.


The data provided by the client is protected according to our privacy notice, published at